Pengaruh Harga dan Kepercayaan Terhadap Brand Image Klinik Pratama ST. Agustinus Fatubenao Nusa Tenggara Timur

Authors

  • Sherlyn Puspitasari Universitas Adhirajasa Reswara Sanjaya
  • A. Rohendi Universitas Adhirajasa Reswara Sanjaya
  • Rian Andriani Universitas Adhirajasa Reswara Sanjaya

DOI:

https://doi.org/10.30651/jms.v10i2.26064

Abstract

Price plays a significant role in attracting consumers to repeatedly visit a healthcare clinic. Consumer trust in the services provided by healthcare professionals encourages them to return to the clinic. This, in turn, can enhance the clinic's Brand Image. St. Agustinus Fatubenao Primary Clinic in East Nusa Tenggara is one of the clinics in a remote area with a relatively low Brand Image, and it is facing increasing competition from other clinics in the area. The objective of this research is to examine the impact of price on Brand Image, the impact of trust on Brand Image, and the simultaneous effect of price and trust on Brand Image. The research population consists of all consumers who have used the services at St. Agustinus Fatubenao Primary Clinic in East Nusa Tenggara within the last year. The sampling technique used is purposive sampling with a sample size of 90 individuals. This research adopts a quantitative approach with a correlational research design. The research instrument is a questionnaire using a Likert scale, and quantitative data analysis is performed using IBM SPSS 20 software. The research findings show that price and trust have a combined effect on Brand Image of 60.3%, while the remaining 39.7% is influenced by other variables or factors that are not comprehensively covered in the study.

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Published

2025-04-19

How to Cite

Sherlyn Puspitasari, A. Rohendi, & Rian Andriani. (2025). Pengaruh Harga dan Kepercayaan Terhadap Brand Image Klinik Pratama ST. Agustinus Fatubenao Nusa Tenggara Timur. Jurnal Masharif Al-Syariah: Jurnal Ekonomi Dan Perbankan Syariah, 10(2). https://doi.org/10.30651/jms.v10i2.26064

Issue

Vol. 10 No. 2 (2025)

Section

Artikel

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