Optimizing the Readiness for HMIS Utilization at Kanjuruhan Regional Public Hospital: An Analysis Based on the Extended Technology Acceptance Model

Authors

DOI:

https://doi.org/10.30651/jkm.v10i2.26117

Keywords:

Healthcare workers, HMIS, Technology Acceptance Model

Abstract

Objective: This study aims to analyze the factors influencing the readiness to use the Hospital Management Information System (HMIS) at RSUD Kanjuruhan based on the Extended Technology Acceptance Model (TAM).

Methods: A cross-sectional study design was employed, involving 220 healthcare workers selected from a total population of 424 using proportional random sampling. The variables examined included subjective norm, perceived usefulness, perceived ease of use, intention to use, and usage behavior. Data were collected through an online questionnaire and analyzed using simple linear regression.

Results: Subjective norm significantly influenced perceived usefulness (R²=0.374) and perceived ease of use (R²=0.544). Both perceived usefulness (R²=0.592) and perceived ease of use (R²=0.056) affected the intention to use, which in turn had a significant impact on usage behavior (R²=0.448). Perceived usefulness emerged as the strongest predictor of the intention to use HMIS.

Conclusion: Managerial support is essential to strengthen social norms, enhance understanding of HMIS benefits among healthcare workers, and optimize training and system features to support the integration of technology into hospital work culture.

Author Biographies

Yuly Peristiowati, Universitas Strada Indonesia

Dr. Yuly Peristiowati is a permanent lecturer in the Department of Nursing at Universitas STRADA Indonesia, Kediri, East Java. She holds academic qualifications in nursing and public health, with a primary focus on social and biomedical epidemiology. As an active academic, Dr. Peristiowati has contributed to various research projects and scientific publications and is involved in community service initiatives. She serves on the editorial boards of several scientific journals, including STRADA: Jurnal Ilmiah Kesehatan and the Journal for Research in Public Health. Additionally, Dr. Peristiowati is registered in several scientific databases, such as SINTA (ID: 259173) ​, Scopus (ID: 57200332681) ​, and maintains active profiles on Google Scholar and ResearchGate.​

Contact Information:
Email: yulyperistiowati@strada.ac.id
ORCID: https://orcid.org/0000-0003-1874-0237

Joko Prasetyo, Universitas Strada Indonesia

Dr. Joko Prasetyo, S.Kp., M.Kep is a lecturer and researcher in the field of nursing, currently serving as the Head of the Master of Nursing Program at Universitas STRADA Indonesia. He earned his Bachelor's degree in Nursing from Universitas Padjadjaran and obtained his Master's and Doctoral degrees in Nursing from Universitas Indonesia. His doctoral dissertation focused on developing a participatory team-based nursing service management model for families with pulmonary tuberculosis clients in Sidoarjo Regency. ​

As an active academic, Dr. Joko has published various scientific works in national and international journals, with research interests including nursing management, healthcare service quality, and the role of families in patient care. He is also involved in curriculum development and teaching courses such as healthcare service quality management and nursing leadership. ​

For further information or collaboration, Dr. Joko can be contacted via email at jeprast.jp2@gmail.com or WhatsApp at +62 813-9938-8625. His academic profiles are available on ORCID: https://orcid.org/0000-0002-2322-6104 and SINTA ID: 6766543.

References

Ajzen, I. (2020). The theory of planned behavior: Frequently asked questions. Human Behavior and Emerging Technologies, 2(4), 314–324.

Ali, H., Hamdan, H., & Mahaputra, M. R. (2022). Faktor Eksternal Perceived Ease of Use dan Perceived Usefulness pada Aplikasi Belanja Online: Adopsi Technology Accepted Model. Jurnal Ilmu Multidisplin, 1(3), 587–604.

Amril, M. A. B. (2023). Pengaruh Perceived Usefulness, Perceived Ease of Use, Subjective Norm dan Personal Innovativeness in IT Terhadap Intensi Penggunaan Halodoc Pada Generasi Z.

Arora, L., & Ikbal, F. (2023). Experiences of implementing hospital management information system (HMIS) at a tertiary care hospital, India. Vilakshan-XIMB Journal of Management, 20(1), 59–81.

Aviat.id. (2023). 22% RS di Indonesia Belum Menggunakan SIMRS Sama Sekali. https://aviat.id/22-rs-di-indonesia-belum-menggunakan-simrs-sama-sekali/

Cho, Y., Kim, M., & Choi, M. (2021). Factors associated with nurses’ user resistance to change of electronic health record systems. BMC Medical Informatics and Decision Making, 21, 1–12.

Hapsari, N. M., Prawiradilaga, R. R. S., & Muhardi, M. (2023). Pengaruh Persepsi Kemudahan, Persepsi Kebermanfaatan, dan Kualitas Informasi terhadap Minat Masyarakat Kota Bogor dalam Penggunaan Layanan Telemedicine (Studi Pada Pengguna Aplikasi Halodoc, Alodokter, Yesdok). Jurnal Nasional Manajemen Pemasaran & SDM, 4(3), 100–119.

Hidayati, N., & Cahyadi, E. R. (2021). Evaluasi Adopsi Teknologi Menggunakan Unified Theory Of Acceptance And Use Of Technology Model. JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi), 7(2), 123–140.

Imamah, I. W. R., Witcahyo, E., & Utami, S. (2022). Analisis Penerimaan SIMRS Dengan Metode Technology Acceptance Model Di RSD Balung Kabupaten Jember. J-REMI: Jurnal Rekam Medik Dan Informasi Kesehatan, 3(2), 147–158.

Khaivi, E. P. (2024). Analisis Penerimaan Sistem Informasi Manajemen E-Clinic pada Klinik Margorejo. Universitas Islam Indonesia.

Krouska, A., Troussas, C., & Sgouropoulou, C. (2022). Extended technology acceptance models for digital learning: review of external factors. Novel & Intelligent Digital Systems Conferences, 52–63.

Latifah, E. D. K. (2023). Laporan MBKM By Design FKM UNAIR Dinas Kesehatan Provinsi Jawa Timur, Surabaya Implementasi Satu Sehat Pada Fasilitas Kesehatan Di Wilayah Dinas Kesehatan Provinsi Jawa Timur. UNIVERSITAS AIRLANGGA.

Munna, A., Nugroho, K., & Hadiono, K. (2023). Analisis Penerimaan Teknologi Aplikasi Pemesanan Makanan Gofood dengan Technology Acceptance Model dan Pearson Correlation. J-SAKTI (Jurnal Sains Komputer Dan Informatika), 7(2), 740–752.

Nisa, H., Putra, D. H., Fannya, P., & Widjaja, L. (2024). Perilaku Petugas Terhadap Inovasi Sistem Informasi Kesehatan di Rumah Sakit Kanker Dharmais. Jurnal Komputasi, 12(1), 1–10.

Nuraini, I., & Arslan, R. (2024). Pengaruh Subjective Norm, Perceived Usefulness, Dan Video Review Terhadap Purchase Decision Pada Aplikasi ACE Indonesia: Miss ACE Melalui Purchase Intention Sebagai Variabel Intervening. Journal of Management and Innovation Entrepreneurship (JMIE), 1(3), 563–571.

Putri, G. A., Widagdo, A. K., & Setiawan, D. (2023). Analysis of financial technology acceptance of peer to peer lending (P2P lending) using extended technology acceptance model (TAM). Journal of Open Innovation: Technology, Market, and Complexity, 9(1), 100027.

Sari, A. P., Dwimawati, E., & Pujiati, S. (2020). Gambaran Pelaksanaan Sistem Informasi Manajemen Rumah Sakit (Simrs) Di Instalasi Administrasi Pasien Rumah Sakit Dr. H Marzoeki Mahdi Bogor Provinsi Jawa Barat. Promotor, 3(2), 116–135.

Scherer, R., Siddiq, F., & Tondeur, J. (2019). The technology acceptance model (TAM): A meta-analytic structural equation modeling approach to explaining teachers’ adoption of digital technology in education. Computers & Education, 128, 13–35.

Silvia, S., Syaodih, E., Bagenda, W., & Purwadhi, P. (2024). Evaluasi Implementasi SIMRS dengan Metode Technologi Acceptance Model di RSUD Dr. Soekardjo Kota Tasikmalaya. Innovative: Journal Of Social Science Research, 4(6), 8363–8381.

Sindarta, F., & Santoso, T. (2022). Pengaruh Perceived Ease of Use Terhadap Intention to Use Melalui Perceived Usefulness Aplikasi Pemutar Musik Spotify Di Kalangan Pengguna Smartphone Berbasis Android. Agora, 10(1), 358417.

Sriram, C., & Mohanasundaram, V. (2021). Received and Perceived Status of Health Management Information System (HMIS) Software: A Structural Equation Model (SEM) Approach. Medico-Legal Update, 21(2).

Sukmara, A. R. (2023). Budaya organisasi dan peningkatan kinerja karyawan. Cipta Media Nusantara.

Unal, E., & Uzun, A. M. (2021). Understanding university students’ behavioral intention to use Edmodo through the lens of an extended technology acceptance model. British Journal of Educational Technology, 52(2), 619–637.

Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204.

Verlia, C., Caroline, A., Kornarius, Y. P., Gusti, T. E. P., & Gunawan, A. (2024). Perspektif Gen Z sebagai Digital Savvy terhadap niat untuk menggunakan AI di tempat kerja. ATRABIS Jurnal Administrasi Bisnis (e-Journal), 10(1), 162–176.

Waluyaningtyas, D. P., & Laksana, D. H. (2023). Pengaruh Perceived Ease Of Use, Perceived Usefulness, Security, Dan Trust Terhadap Intention To Use Aplikasi Access By Kai (Survei pada Mahasiswa di Daerah Istimewa Yogyakarta). Innovative: Journal Of Social Science Research, 3(6), 9970–9981.

Yulius, K. G., & Rahmanita, M. (2023). Perluasan Model Penerimaan Teknologi Pada Robot Barista Di Familymart Jakarta. Jurnal Ilmiah Global Education, 4(3), 1832–1844.

Downloads

Published

2025-06-20

Issue

Vol. 10 No. 2 (2025): JURNAL KEPERAWATAN MUHAMMADIYAH

Section

Original Article

License

Copyright (c) 2025 janny dita, Yuly Peristiowati, Joko Prasetyo

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

    1. Penulis tetap memegang hak atas karyanya dan memberikan hak publikasi pertama kepada jurnal ini yang secara simultan karya tersebut dilisensikan di bawah: Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)