Determinant Factors Affecting the Caring Behavior of Emergency Nurses in the Emergency Room

Authors

  • Daviq Ayatulloh Fakultas Ilmu Kesehatan, Universitas Gresik
  • Nurul Fahmi Rizka Laily Fakultas Ilmu Kesehatan, Universitas Gresik
  • Khalifatus Zuhriyah Alfianti Fakultas Ilmu Kesehatan, Universitas Gresik
  • Diah Priyantini Fakultas Ilmu Kesehatan, Univeritas Muhammadiyah Surabaya
  • Masruri Masruri Rumah Sakit Umum Daerah Dr. Soetomo Surabaya

DOI:

https://doi.org/10.30651/jkm.v9i2.22951

Keywords:

Caring, Factors, Behavior, Emergency Nurses

Abstract

Objective: This study aimed to analyze the factors that most influence the caring behavior of emergency nurses in the Emergency Room (IGD) of RSUD Dr. Soetomo, Surabaya. Methods: Quantitative research using a cross sectional approach. A total of 48 respondents were recruited as research samples from 70 populations. The sampling technique used non-probability sampling with purposive sampling. Independent variables are individual factors of personality, psychological factors of motivation, and organizational factors of workload and rewards. Data analysis using SPSS version 21 with multiple logistic regression test with a = 0,05 and 95% confidence level significant. Results: The results showed that there was an influence of individual factors of personality (p=0.047), psychological factors of motivation (p=0.045), organizational factors of workload (p=0.018), and organizational factors of rewards (0.021). The largest Exp (B) value / OR is the workload organizational factor which is 26.150, which means that the perceived workload has a chance of 26.150 times affecting the caring behavior of emergency nurses.  Conclusion: Individual personality factors, motivational psychological factors, workload organizational factors and rewards have a significant influence on the caring behavior of emergency nurses. However, there is one factor that most dominantly affects the caring behavior of emergency nurses is the organizational factor of workload.

References

Agustin, I., Muliyadi, M., & Maulida, M. N. (2022). Analisis Sistem Penghargaan dan Beban Kerja terhadap Kinerja Perawat Pelaksana Rumah Sakit pada Masa Pandemi COVID -19. Jurnal Keperawatan Silampari, 5(2), 1249–1258. https://doi.org/10.31539/jks.v5i2.3289

Andriyani, N. A., Purwati, Y., & Imallah, R. N. (2020). Hubungan Antara Kebiasaan Membaca Al-Qur’an dengan Perilaku Caring Perawat Pelaksana Di RS PKU Mumahmmadiyah Gamping. Universitas’ Aisyiyah Yogyakarta.

Arsat, N., Chua, B. S., Wider, W., & Dasan, N. (2022). The impact of working environment on nurses’ caring behavior in Sabah, Malaysia. Frontiers in Public Health, 10, 858144.

Ashfaq, N. R. (2022). Faktor yang Berhubungan dengan Kompetensi Perawat Terkait Pengkajian Primer (Primary Survey) pada Kegawatdaruratan Maternitas di BLUD Labuang Baji Makassar. Universitas Islam Negeri Alauddin Makassar.

Bahari, S., Megawati M, Yuniati Y, Fitriani A.D, & Fhitriana S. (2022). Faktor yang Mempengaruhi Konsep Diri Perawat Terhadap Produktifitas Kerja Perawat Pelaksana di Ruang Rawat Inap RSUD Datu Beru Kabupaten Aceh Tengah. Journal of Healthcare Technology and Medicine, 8(1), 349–358.

Byma, E. A., & Lycette, L. (2023). An integrative review of humanities-based activities in baccalaureate nursing education. Nurse Education in Practice, 103677.

Fhirawati, F., Sihombing, R. M., Hutapea, A. D., Supinganto, A., Siburian, C. H., Noradina, N., Naibaho, E. N. V, Perangin-angin, M. A., Pakpahan, M., & Siregar, D. (2020). Konsep Dasar Keperawatan. Yayasan Kita Menulis.

Gilbert, J., Ward, L., & Walter, R. (2021). A labour of love: Reward and satisfaction for nurses: Findings from a grounded theory study in dementia care. Dementia, 20(5), 1697–1710.

Hidayati, S., Ita Nur Itsna, Ani Ratnaningsih, & Jumrotun Ni’mah. (2023). Penerapan Caring Perawat Pada Pasien Emergency Di Ruang UGD Rumah Sakit Di Tegal. Malahayati Health Student Journal, 3(8), 2290–2300.

Jainurakhma, J., Darmayanti, D., Manalu, N. V., Supriadi, E., Sinaga, R., Meinarisa, M., Widodo, D., Suwarto, T., Sihombing, R. M., & Saputra, B. A. (2021). Caring Perawat Gawat Darurat. Yayasan Kita Menulis.

Kundiman, V., Kumaat, L., & Kiling, M. (2019). Hubungan Kondisi Overcrowded Dengan Ketepatan Pelaksanaan Triase Di Instalasi Gawat Darurat RSU Gmim Pancaran Kasih Manado. Jurnal Keperawatan, 7(1). https://doi.org/10.35790/jkp.v7i1.22880

Kurniawati, C. N., & Bunga, A. L. (2024). Pengaruh Budaya Organisasi dan Beban Kerja Terhadap Perilaku Caring Perawat di Ruangan Rawat Inap Keperawatan RS X: Literature Review. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 7(1), 27–38.

Lasa, A. A., Susanti, I. H., & Wirakhmi, I. N. (2024). Hubungan Beban Kerja Dan Burnout Terhadap Perilaku Caring Perawat Di RSU Hidayah Purwokerto. Jurnal Ilmiah Wahana Pendidikan, 10(7), 245–260.

Levinson, L. M. (2023). Nurses’ Work Environment, Attitudes, Empathy, Empowerment, and Caring Behaviors Toward Pregnant Women Using Opioids. The Catholic University of America.

Mario, M., & Katuuk, E. (2017). Hubungan motivasi kerja dengan perilaku caring perawat di instalasi gawat darurat dan intensive care unit di RSU Pancaran Kasih Gmim Manado. E-Journal Keperawatan (EKp), 5(2), 1–7.

Masruri, M., Nursalam, N., Abbas, K. A., Ayatulloh, D., & Priyantini, D. (2023). Pelatihan Kegawatdaruratan Berbasis Caring terhadap Kompetensi Profesional Perawat Emergency. Journal of Telenursing (JOTING), 5(2), 2311–2319.

Moo, S., Pakaya, N., & Zulkifli Pomalango. (2022). Perilaku Caring Perawat berdasarkan Teori watson di Ruang Intensif. Jurnal Ilmiah Permas, 12(April), 307–314.

Mutonyi, B. R., Slåtten, T., Lien, G., & González-Piñero, M. (2022). The impact of organizational culture and leadership climate on organizational attractiveness and innovative behavior: a study of Norwegian hospital employees. BMC Health Services Research, 22(1), 637.

Ningrum, R. L., Atiek Murhayati, & Noerma Shovie R. (2022). Hubungan Perilaku Caring Perawat Saat Proses Anamnesa Dengan Kepuasaan Pasien Di IGD RSUD Kabupaten Karanganyar. Universitas Kusuma Husada Surakarta.

Noviyanti, I., & Supriyadi, S. (2020). Hubungan Kondisi Kerja dengan Kelelahan Kronis pada Perawat di Ruang Rawat Inap RSUD Wonosari. Jurnal Keperawatan Akper YKY Yogyakarta, 12(2), 71–79.

Nursalam. (2020a). Metodologi Penelitian Ilmu Keperawatan : Pendekatan Praktis 5th ed (5th ed.). Salemba Medika.

Nursalam, N. (2020b). Manajemen dan Kepemimpinan Keperawatan (6th ed.). Salemba Medika: Jakarta.

Palendeng, F. O., & Bernarto, I. (2021). Pengaruh insentif finansial, insentif nonfinansial, dan motivasi kerja terhadap kepuasan kerja perawat di Rumah Sakit Gunung Maria Tomohon. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 8(3).

Permana, B., & Nuramalia, R. (2023). The Relationship of Attitude, Personality and Motivation Factors with Nurse’s Caring Behavior in RSUD Subang. Jurnal Ilmiah Keperawatan (Scientific Journal of Nursing), 9(3), 1–6. https://doi.org/10.33023/jikep.v9i3.1583

Peter G. Northouse. (2016). Kepemimpinan Teori dan Praktik (6th ed.). PT Indeks, Jakarta.

Puspitasari, D. W., Abdurrouf, M., Yustini, M. D., Issroviatiningrum, R., & Pramesona, B. A. (2020). Hubungan Reward dan Supervisi dengan Pelaksanaan Pelayanan Keperawatan Syariah. Jurnal Kesehatan, 11(3), 322–328.

Raffa, R., Anggreini, Y. D., & Amaliyah, N. (2020). Hubungan Tingkat Pengetahuan Perawat Tentang BTCLS (Basic Trauma Cardiac Life Support) Dengan Penanganan Primary Survey Di IGD RSU X Provinsi Kalimantan Barat. Khatulistiwa Nursing Journal.

Sensi, G. N., & Nuraeni, A. (2023). Faktor-Faktor yang Berhubungan dengan Pelaksanaan Triase. Jurnal Keperawatan Silampari, 6(2), 2070–2082.

Setiawan, A. W., Sriyono, G. H., & Hartono, D. (2023). Hubungan beban kerja dan motivasi perawat dengan penerapan triage di IGD RSUD Waluyo Jati Kraksaan Kabupaten Probolinggo. Jurnal Ilmu Kesehatan Mandira Cendikia, 2(9), 132–139.

Suprajitno, Sari, Y. K., & Anggraeni, E. N. B. (2020). Relationship of Nurse Caring Behaviour with Patient Satisfaction at the Emergency Department of Catholic Hospital of Budi Rahayu Blitar. Jurnal Ners Dan Kebidanan, 4, 1–5. https://doi.org/10.26699/jnk.v7i1.ART.p001

Tusnia, D., Priyanti, R. P., & Satus, A. S. (2017). Hubungan Beban Kerja Dengan Perilaku Caring Perawat Menurut Persepsi Klien Di IGD RSUD Jombang. Jurnal Ilmiah Keperawatan (Scientific Journal of Nursing), 3(2), 30–36.

Togatorop, C. M. (2020). Gambaran Waktu Tanggap Perawat Dengan Penangan Kegawat Daruratan Pasien Di IGD RSUD Dr Pirngadi Medan. Poltekes Kesehatan Medan.

Vujanić, J., Prlić, N., & Lovrić, R. (2020). Nurses’ self-assessment of caring behaviors in nurse–patient interactions: A cross-sectional study. International Journal of Environmental Research and Public Health, 17(14), 5255.

Watkins, S., Murphy, F., Kennedy, C., Dewar, B., & Graham, M. (2019). Caring For An Older Person With Dementia In The Emergency Department: An Appreciative Inquiey Exploring Family Member And Emergency Department Nurse Experiences. Journal of Clinical Nursing, 28(15–16), 2801–2812.

Zakia, R. D. A. (2018). Faktor-Faktor Yang Mempengaruhi Perilaku Mahasiswa Keperawatan Pada Pasien Di IGD Dr Goeteng Tarunadibrata Purbalingga. Universitas Muhammadiyah.

Zhang, X., Wang, M. C., He, L., Jie, L., & Deng, J. (2019). The Development and Psychometric Evaluation of the Chinese Big Five Personality Inventory-15. PLoS ONE, 14(8), 1–21. https://doi.org/10.1371/journal.pone.0221621

Zuazua-Rico, D., Mosteiro-Diaz, M. P., Maestro-Gonzalez, A., & Fernandez-Garrido, J. (2020). Nursing workload, knowledge about pain, and their relation to pain records. Pain Management Nursing, 21(6), 510–515.

Published

2024-06-02