Hubungan Pelayanan Keperawatan Mahasiswa Praktik Dengan Tingkat Kepuasan Lansia di PPSLU Cilacap
DOI:
https://doi.org/10.30651/jkm.v0i0.5068Keywords:
nursing service, student practice, satisfaction, elderlyAbstract
Background: Nursing services are professional services as an integral part of health services based on nursing knowledge and tips. As a profession, the services provided must be professional, so nurses must have competence and meet nursing practice standards. Nursing services affect positively on the satisfaction of the elderly in social institutions.
Objectives: To find out the services provided by nursing students S1 program of Universitas Muhammadiyah Purwokerto during clinical practice with the level of elderly satisfaction at PPSLU Cilacap.
Method: This is a quantitative descriptive correlation design using cross sectional approach. The sample of this study is the elderly in PPSLU Cilacap with a total of 50 respondents using the Consecutive sampling method in December 2019. Chi Square test was used as the questionnaire research instrument.
Results: The results of the study show that the most respondents are female (52.0%), the most marital status is widowed (32.0%), and their health conditions are mostly sick 56.0%. There is a correlation between nursing students during their clinical practice and the satisfaction level of elderly at PPSLU Cilacap with the p value = 0.030 and OR value 3,611.
Conclusion: There is a correlation between nursing students during their clinical practice and Elderly Satisfaction Level at PPSLU Cilacap with value (p value = 0.030) and OR value 3,611. Therefore, the more appropriate the nursing services provided means the higher the satisfaction level.
Keywords: nursing service, student practice, satisfaction, elderly
Â
Â
References
Adhytyo, et al. (2013). Reabilitas Mempengaruhi Kepuasan Terhadap Pelayanan Kesehatan. Gaster, 10(2) : 22-32
Budiastuti, Dyah. (2018). Metode Pls: Analisis Kinerja Karyawan Melalui Kepuasan Kerja Dan Komitmen Karyawan. Jurnal Binus Business Review, 03(02). ISSN 2087-1228
Chapman, R. & Orb, A. (2010). The nursing students’ lived expereince of clinical practice. The Australian Electronic Journal of Nursing Education, 5(2): 1-16.
Departemen Kesehatan RI, (2013). Praktik Keperawatan Peofesional Konsep Dasar dan Hukum. Jakarta: Departemen Kesehatan.
Finn, T., et al (2011). The educational needs of part time clinical facilitator. Contenporary Nurse, 9(2): 132-139.
Grealish, et al (2011). Beyond preceptorship and supervision: A third clinical teaching model emerges for australian nursing education. Australian Journal of Advanced Nursing, 15(2): 3-10.
Hamda. S et al. (2016). Measuring patient's satisfaction of healthcare services in the UAE hospitals: Using SERVQUAL. International Journal of Healthcare Management. Vol.11.https://doi.org/10.1080/20479700.2016.1266804
Mahat, G. (2011). Stress and coping: Junior baccalaureate students in clinical settings. Nursing Forum, 33: 11-19.
Muhammad et el, (2015) Tingkat Kepuasan Pasien Rawat Inap Terhadap Pelayanan Keperawatan. Jurnal Ilmiah Kesehatan, Vol V, No 2, ISSN 1978-3167.
Downloads
Published
Issue
Section
License
- Penulis tetap memegang hak atas karyanya dan memberikan hak publikasi pertama kepada jurnal ini yang secara simultan karya tersebut dilisensikan di bawah:Â Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
