Analisis Kepuasan Orang Tua Anak Autism Terhadap Pelayanan Fisioterapi Di Klinik Mitra Insan Mandiri Ponorogo

Authors

  • Devi Ayu Trisnaningrum Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia
  • Fransisca Xaveria Hargiani Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia
  • Wahyu Teja Kusuma Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia
  • Nurul Halimah Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia

DOI:

https://doi.org/10.30651/jkm.v7i1.10857

Keywords:

tingkat kepuasan, autism, linkert

Abstract

Objectives : Autism is one part of the type of children with special needs. In an area, it is hoped that there will be many health facilities that can accommodate services that can be accessed by the community for handling children with autism. Every parent wants optimal service in a service for the good of their children. The purpose of this study was to analyze the level of satisfaction of parents of autism patients with the service system, the level of satisfaction of parents of autism patients with physiotherapy measures, the level of satisfaction of parents of autism patients with facilities within the scope of physiotherapy services at Mitra Insan Mandiri Clinic, Ponorogo.

 Methods : This research was conducted by distributing questionnaires to parents of children with autism and filled in directly through the google form and the data analysis process with descriptive analysis calculations as a whole was carried out with the help of the SPSS (Statistical Package for Social Sciences) program. This study to assess the level of patient satisfaction required instruments in the form of validity and reliability tests.

 

Results : There are satisfactory results for the services provided by the Mitra Insan Mandiri clinic in Ponorogo

Conclusion : It is proven that parents of autism patients are satisfied with the service system at the Mitra Insan Mandiri clinic, Ponorogo.

Author Biographies

Devi Ayu Trisnaningrum, Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia

Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia

Fransisca Xaveria Hargiani, Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia

Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia

Wahyu Teja Kusuma, Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia

Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen Kesdam V/Brawijaya, Malang, Indonesia

Nurul Halimah, Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia

Prodi Sarjana Fisioterapi, Institut Teknologi, Sains, dan Kesehatan RS Dr. Soepraoen, Kesdam V/Brawijaya, Malang, Indonesia

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Published

2022-03-21

Issue

Vol. 7 No. 1 (2022): JURNAL KEPERAWATAN MUHAMMADIYAH

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