Vol. 2 No. 1 (2026): June

Artikel

• Analysis Of The Effect Of Service Quality Dimensions On Patient Satisfaction With Empathy As A Dominant Factor At Al-Irsyad Hospital Surabaya In 2025

  Suwardi, Pipit Festi, Mochamad Mockhlas

  1-8

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• The Role Of The Marketing Mix (7ps) In Patient Satisfaction, Healthcare Choice, And Loyalty: A Systematic Literature Review

  Ilham Nur Iman Baihaqi

  38-63

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• The Effect Of Healthcare Workers’ Hand Hygiene Compliance On The Incidence Of Phlebitis Mother And Child Hospital, Tulungagung

  Rois Hartitin Ningsih, Pipit Festi

  64-74

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• Relationship Between Structural Official’s Characteristics And Staff Attendance Discipline At L Hospital

  Rochmi Nurbaiti, Pipit Festi Wiliyanarti

  9-23

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• Integrating Transformational Leadership And Job Analysis To Optimize Structural Staff Placement: A Systematic Literature Review

  kholish atikah Azzam, ansarul fahrudda

  75-82

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• Analysis Of Inpatient Service Development Strategies At Al Irsyad Hospital Surabaya Using Swot Analysis

  Flora Fidelia, Pipit Festi, Rachmad Cahyadi

  24-35

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