WATULINGAS, Calvin Mercy Ebenhaezer; INGGAWATI, Vincentia Ratna. Persepsi Karyawan Front Office Department Hotel Terhadap Budaya Tipping. Improvement: Jurnal Manajemen dan Bisnis, [S. l.], v. 1, n. 2, p. 100–108, 2021. DOI: 10.30651/imp.v1i2.9748. Disponível em: https://journal.um-surabaya.ac.id/improvement/article/view/9748. Acesso em: 30 sep. 2026.