SIGALINGGING, Nova Kristin; ARWIN, Arwin; SUTARNO, Sutarno. Pengaruh Kualitas Pelayanan Terhadap Customer Experience Di Sempoa SIP Tembung: -. Improvement: Jurnal Manajemen dan Bisnis, [S. l.], v. 4, n. 2, p. 162–168, 2024. DOI: 10.30651/imp.v4i2.24395. Disponível em: https://journal.um-surabaya.ac.id/improvement/article/view/24395. Acesso em: 19 okt. 2026.