Marsya A, Hambalah F. The Influence of Service Innovation and Service Quality on Customer Satisfaction Users of Mobile Banking Livin’ by Mandiri . BLC [Internet]. 20 Agustus 2024 [dikutip 12 Oktober 2026];21(2):309-20. Tersedia pada: https://journal.um-surabaya.ac.id/balance/article/view/22827