SETYONO, Hendro; FITRIANI, Dyah; ADHILLA, Fitroh. MERANCANG DAN MENGEMBANGKAN MODEL KEPUASAN MAHASISWA PRODI MANAJEMEN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) BERDASARKAN VOICE OF CUSTOMER. BALANCE: Economic, Business, Management and Accounting Journal, [S. l.], v. 13, n. 02, 2016. DOI: 10.30651/blc.v13i02.1320. Disponível em: https://journal.um-surabaya.ac.id/balance/article/view/1320. Acesso em: 13 okt. 2026.