ISTANTO, Yuni. PENGARUH INTERVENSI PELAYANAN DAN DISAIN FASILITAS PELAYANAN TERHADAP MINAT PEMBELIAN ULANG Studi pada Toko Alfa Mart Yogyakarta. BALANCE: Economic, Business, Management and Accounting Journal, [S. l.], v. 4, n. 01, 2007. DOI: 10.30651/blc.v4i01.716. Disponível em: https://journal.um-surabaya.ac.id/balance/article/view/716. Acesso em: 13 okt. 2026.