MARSYA, Amanda; HAMBALAH, Febrina. The Influence of Service Innovation and Service Quality on Customer Satisfaction Users of Mobile Banking Livin’ by Mandiri . BALANCE: Economic, Business, Management and Accounting Journal, [S. l.], v. 21, n. 2, p. 309–320, 2024. DOI: 10.30651/blc.v21i2.22827. Disponível em: https://journal.um-surabaya.ac.id/balance/article/view/22827. Acesso em: 12 okt. 2026.