Employee Factors and Operational Performance: Evidence from PLN Indonesia Power
Abstrak
This study presents empirical evidence regarding the contribution of workforce adequacy, organizational culture, and employee competency to company operational performance. To test the causal relationship between the variables, this study employed a quantitative approach with an explanatory design. Primary data were obtained from 50 operational employees of PT PLN Indonesia Power UBP Kamojang Unit PLTP Lahendong using proportionate stratified random sampling. The data were then analyzed using multiple linear regression with the aid of SPSS software. The results indicate that workforce adequacy has a positive and significant effect on operational performance. Furthermore, organizational culture and employee competency were also shown to contribute significantly to operational performance. Simultaneously, these three variables demonstrated a strong influence on company operational performance. The research model explained 58.09% of the variation in operational performance, while the remaining 41.91% was influenced by factors outside the model's scope. These findings indicate that improving operational performance requires an integrated human resource management approach. This includes workforce planning aligned with operational needs, strengthening the internalization of organizational cultural values, and continuously developing employee competencies as a strategy to achieve optimal operational performance
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Penulis
Hak Cipta (c) 2026 Ibnu Agus Santosa, Hafidulloh Hafidulloh, Gogi Kurniawan, Dani Rohmati
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