LESTARI, Dwi Cahya; HANDOKO, Bambang. Analisis Penerapan Strategi Customer Relationship Management (CRM) Perusahaan City Trans Utama pada Loyalitas Pelanggan. Jurnal Masharif Al-Syariah: Jurnal Ekonomi dan Perbankan Syariah, [S. l.], v. 9, n. 2, 2024. DOI: 10.30651/jms.v9i2.22310. Disponível em: https://journal.um-surabaya.ac.id/Mas/article/view/22310. Acesso em: 22 jul. 2024.