Peran dan Tugas Administrator Food dan Beverage Service pada Oakwood Hotel dan Residence
DOI:
https://doi.org/10.30651/jms.v10i1.25216Abstract
The purpose of this study was to determine the role and duties of the food & beverage service administrator at oakwood hotel & residence. Food and Beverage Service is the second largest source of revenue for hotel operations after room sales. The purpose of this study is to determine the duties and responsibilities of the food and beverage service administrator at Oakwood Hotel & Residence Surabaya, establish standard operating procedures for food and beverage service at Oakwood Hotel & Residence Surabaya, and find ways to improve service quality. There are several obstacles in food and beverage service, such as detailed information obtained from businesses that are still difficult to implement due to incomplete information and lack of good communication between the sales department and the food service department. The research method used in this report is qualitative method by conducting observation through direct observation at Oakwood Hotel & Residence and library method. The implications of this research include: Oakwood Hotel & Residence must prepare a food and beverage service administrator and the food and beverage department must have good relationships and cooperation with other departments, such as the accounting department and purchasing department. This can be achieved by holding staff meetings to foster a sense of connectedness and encourage communication.
Downloads
Published
How to Cite
Issue
Section
License
The Authors submitting a manuscript do so on the understanding that if accepted for publication, copyright of the article shall be assigned to Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah and Faculty Of Islamic Religiuos Universitas Muhammadiyah Surabaya as publisher of the journal.
Copyright encompasses exclusive rights to reproduce and deliver the article in all form and media, including reprints, photographs, microfilms and any other similar reproductions, as well as translations. The reproduction of any part of this journal, its storage in databases and its transmission by any form or media, such as electronic, electrostatic and mechanical copies, photocopies, recordings, magnetic media, etc., will be allowed only with a written permission from Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah and Faculty Of Islamic Religiuos Universitas Muhammadiyah Surabaya.
Faculty Of Islamic Religiuos Universitas Muhammadiyah Surabaya, the Editors and the Advisory Editorial Board make every effort to ensure that no wrong or misleading data, opinions or statements be published in the journal. In any way, the contents of the articles and advertisements published in the Tadarus are sole and exclusive responsibility of their respective authors and advertisers.
Rights of Authors
The Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah And Faculty Of Islamic Religiuos Universitas Muhammadiyah Surabaya recognize the retention of the following:
- Patent and trademark rights and rights to any process or procedure described in the article.
- The right to photocopy or make single electronic copies of the article for their own personal use, including for their own classroom use, or for the personal use of colleagues, provided the copies are not offered for sale and are not distributed in a systematic way outside of their employing institution (e.g. via an e-mail list or public file server). Posting of an article on a secure network (not accessible to the public) within the author institution is permitted.
- The right, subsequent to publication, to use the article or any part thereof free of charge in a printed compilation of works of their own, such as collected writings or lecture notes.
