FAHMI, Afiqoh Akmalia; TSANIYA ILYAS, Hasna; FAILA SUFA, Mila; SAFITRI RAMADHANI, Dinda. Strategi Peningkatan Layanan Apotek Berdasarkan Servqual dan Importance Performance Analysis. Journal of Manufacturing in Industrial Engineering & Technology, Surabaya, Indonesia, v. 4, n. 1, p. 30–41, 2025. DOI: 10.30651/mine-tech.v4i1.26546. Disponível em: https://journal.um-surabaya.ac.id/MINE-TECH/article/view/26546. Acesso em: 3 jan. 2026.