IRIANI, Pravanga Agustin; FIRMANSYAH, Muhammad Anang; DANURWINDO, Muhammad Alhakim. The Influence of Services Quality and Customer Trust on Customer Satisfaction of PT Bumi Daya Plaza at PT PAL Indonesia. International Conference on Economics, Management, Business, and Accounting, [S. l.], v. 2, n. 1, p. page 72–81, 2025. DOI: 10.30651/iconemba.v2i1.30154. Disponível em: https://journal.um-surabaya.ac.id/Iconemba/article/view/30154. Acesso em: 29 jan. 2026.