HARYANTI, Tining. Service Catalog Management dan Service Level Management pada Layanan E- commerce (Studi Kasus: E-commerce Universitas). Computing Insight : Journal of Computer Science, [S. l.], v. 2, n. 2, 2021. DOI: 10.30651/comp_insight.v2i2.7015. Disponível em: https://journal.um-surabaya.ac.id/CI/article/view/7015. Acesso em: 21 jun. 2025.